Q: Can I have multiple phones scan the same QR code?

A: You cannot scan the same QR code on multiple handsets. In addition, one QR code cannot be scanned multiple times, and the scan will not work if the number of scans exceeds the limits.

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Q: What if I use up my data or my esim expires?

A: You need to purchase another esim plan.

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Q: After I purchase the eSIM, when will my eSim plan start?

A: The data plan starts when you activate your eSIM

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Q: When will I receive my QR Code after purchasing eSim?

A: You will receive the QR Code within 6-8 hours after your payment proceeded successfully.

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Q: Where can I find my eSIM activation code?

A: You will find the eSIM activation code in the order summary noted in your order confirmation email.